Terms & Conditions
All contents of this site are the property of CarReg Private Number Plates & Classic Enterprises (UK) Ltd – Please Note: DVLA is a registered trade mark of the Driver & Vehicle Licensing Agency. Classic Enterprises (UK) Ltd is in no way affiliated to the DVLA. Classic Enterprises (UK) Ltd is a registered frequent buyer of DVLA registrations. Classic Enterprises (UK) Ltd is a registered DVLA Number Plates Supplier (RNPS No: 27154). All number plates on this website are subject to price check and availability. E&OE.
We can supply most vehicle registrations on a Government Certificate issued by Driver & Vehicle Licensing Agency (DVLA) Swansea which will be valid for up to 10 years. (These Certificates are either V750 certificate of Entitlement (never been on vehicles previously) OR V778 Retention Documents (have been assigned/used on a vehicle before). All number plates and car registrations we supply can be transferred via The Driver & Vehicle Licensing Agency by us, our customers or our trading partners. Some of the ‘cherished numbers’ offered originate from DVLA Government stock. We also advertise on behalf of third party trade suppliers and the general public.
Errors & Omissions
CarReg is part of Classic Enterprises (UK) Ltd. Errors & Omissions Excepted - All numbers are subject to price confirmation and availability. Prices may be subject to alteration. Classic Enterprises reserve the right to change any content without prior notice. All rights reserved. Use of this website’s “Buy Online” facility does not guarantee price or availability of your chosen registration.
CarReg has made all reasonable endeavours to ensure that the data on this site is accurate. However by entering this site you agree that CarReg, nor any other person involved in creating or providing this site shall be liable for any indirect or consequential damage arising from the use of any information contained in the site. Errors (both computer and human can sometimes occur and in any event, a Full refund of any money paid to Car Reg shall be final settlement for any failure to supply the item (registration mark) requested. Similarly, should any issue arise beyond our control with a third party supplier, DVLA or any other reason that we are unable to supply a registration, our liability is strictly limited to a full refund only and no claims for damages, interest on monies paid or any other expenses will be paid.
Codes of Practice
We follow a strict complaints procedure and two Codes of Practice. As members of the CHERISHED NUMBERS GUILD and RMI-CHERISHED NUMBERS (CNDA), in the unlikely event of a dispute, our customers have the use of an Independent Conciliation and Arbitration process. The RMI can be contacted directly using this address: Head of CNDA, RMI, 201 Great Portland Street, London W1W 5AB.
How the process works.
i) Selling
The person or persons selling the car registration (the donor party) permits CarReg to advertise and subsequently sell (upon finding a buyer) the rights of the car number plate to the purchaser once found. The price acceptable to the donor party will be agreed verbally or in email communication and later confirmed in writing within 48hours. The Grantee of the DVLA Retention Document or the owner (Registered Keeper) of the donor vehicle bearing the registration mark shall not be responsible for any fees charged by the Department of Transport.
In the event of the donor not honouring his/her obligation as prescribed in the sales agreement, then CarReg reserves the right to claim loss of earnings should CarReg have a willing purchaser for the registration mark and not have been previously notified us of the wish to withdraw the mark from sale or make increased adjustment the agreed advertised price.
Once a buyer is found CarReg shall prepare both sets of documentation and be responsible for arranging the transfer application via DVLA Swansea.
Once the application for the transfer has been accepted by DVLA they may request (usually when vehicles are 15 or more years old) to inspect the donor vehicle and is the responsibility of the donor party to fulfil the inspection obligation if/when requested (nowadays this is very rare).
The agreed payment, shall be payable to the donor party on approval of the transfer by the DVLA and the issuing of a replacement V5C (Registration Document) by DVLA Swansea or beforehand at the discretion of our experienced Administration department. The majority of sales are conducted using DVLA’s online digital services at .GOV.UK. Once transferred to the purchaser vehicle, payment will be made by electronic funds transfer (Faster Payment) directly into the donor’s requested bank account provided to us earlier in the sales agreement process. Alternatively payment can be made by cheque.
No specific time period can be given for a buyer to be found or for the department of transport to conduct the transfer, such circumstances are beyond our control.
The donor party undertakes to notify CarReg in writing, by email (please ensure you receive an acknowledgement) or by writing to us (using registered post) if you decide to dispose of the vehicle and/or car registration number or simply wish to withdraw the registration from sale. If the donor party fails to notify us prior to a customer being found, he/she may be liable for any costs incurred as a result of loss of earnings. No charges whatsoever will be made as long as notification is made to us.
In short, all we ask is for the common courtesy in keeping us informed so we are not enquiring on your registration long after you have sold it elsewhere or in some cases decided not to sell.
Both recipient and donor parties are responsible for notifying CarReg immediately of any changes which may affect the transfer in any way.
CarReg liability is confined to the initial transfer only either to retention document with the buyer as nominee or to the buyers vehicle.
ii) Buying
The purchaser is only acquiring the right to apply for the transfer of the mark from the donor vehicle to his/her own vehicle. The transfer will be successfully completed once DVLA issue the replacement V5C Registration Document (V5C) or Retention Document (which ever applies). CarReg’s liability is confined to the initial transfer or the supply of a V750/V778 document. Transfers completions or the delivery of any certificate should be within 14 working days although DVLA processing times cannot be guaranteed.
Should the supply of your purchased registration take longer than expected (14 working days) then you can contact [email protected] for an update or email the sales representative you may have dealt with to arrange the purchase, who will be able to update you accordingly of any delay. Rest assured we always aim to complete each and every transfer as quickly and efficiently as possible.
Delays are rare but can occur if for example we are awaiting requested documentation from the donor party.
Full payment must always be made and be in place before the transfer procedure can take place or the DVLA Certificate (in some cases) be supplied to you (the purchaser).
Once the transfer has been actioned, the process (supply of the purchased registration mark) is deemed to be completed and no refunds or cancellations can be made after this point.
Any further transfers in the future after the initial one conducted by CarReg should be conducted through DVLA Swansea. CarReg will not be liable for any further transfers after the initial transfer has been completed.
Cancellations
Under the Consumer Contracts Regulations (formerly called the Distance Selling Regulations), CarReg inform all Purchasers that the our service begins immediately upon a payment being taken. As the Company supplies personalised services and customised goods, no cooling off period or refunds are given as the Company enters into legally binding contracts with the DVLA, third party suppliers and number plate manufacturers on the Purchaser’s behalf, which cannot be changed or cancelled.
Should a purchaser change their mind after the initial deposit has been paid, we can cancel the agreement and no further payments will be required.
All part payments are non-refundable and the service commences from the date of invoice and the mark will be reserved on your behalf with our supplier. Should a customer’s finance get declined after the initial deposit has been paid this sale will be cancelled and refund issued within 5 business days. CarReg’s suppliers include the general public and other established registration agents and businesses.
Use of this website’s ‘Buy Online’ facility does not guarantee price or availability of your chosen registration.
Klarna
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options where payment is to be made to Klarna:
- Pay Later in 3
You can find further information and Klarna’s user terms here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.
